Services available to you
REMOTE HELPDESK
ANTI-VIRUS
ON-SITE SUPPORT
CYBER RESILIENCE
BACKUP SERVICES
HARDWARE REPAIRS
How can these IT services help your Knutsford business?
Remote Helpdesk
With direct telephone access to engineers, you can ensure that you will receive help within minutes of picking up the phone. Our engineers are highly trained and have the tools necessary to remotely connect to your computer and assist with whatever issue you may be having.
On-Site Support
On-site engineers are required when things can't be resolved over a phone call. Whether it's a failed device or a faulty cable, an engineer is required to investigate and remedy the issue. Microton can have someone at your Knutsford site within a few hours at no additional cost.
Backup Services
What would happen if you lost all of your data right now? Maybe it's an accidental deletion, maybe you've been hacked or maybe a hard drive has just failed. You would lose years of hard work in an instant but not to worry, cloud backup services can copy your data to a secure cloud daily. If you lose your data under any circumstance, you will be able to recover it from a cloud backup.
Anti-Virus
Hackers are constantly looking for new businesses to attack as they make a living out of it. It is essential that you have protection in place to protect your business when the hackers find you. If you have a weakness, they will find it and exploit you for money. Anti-virus is the most simple and cost-effective method to keep hackers out.
Cyber Resilience
Whilst anti-virus protects your computers from malicious software (malware), it cannot protect you against everything, our support service ensures that your business is as secure as it can be. Microton checks the configurations of your networking equipment and computers to ensure that best practices are being followed.
Hardware Repairs
If your laptop or computer has a hardware issue, we have an internal workshop which can diagnose and resolve almost any computer issue. At no extra charge we will offer this service, all you have to do is pay for the parts.
